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Payment
must be received prior to the start date of the course.
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Non
attendance on a course will be subject to the full course cost being
charged.
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No
charge for course cancellation will be incurred if cancelled up to 11
working days before the course is due to run.
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Where
cancellations take place within 5 working days of the start date of the
course, the full cost will be due.
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Where
cancellations take place within 10 working days of the start date of the
course, 50% of the course cost will be due.
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Delegates
can be changed/swapped at no extra charge, as long as delegates have a
similar knowledge of the package being used as the colleague they are
replacing. Notification of any
cancellations or changes must be received in writing.
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Ivory
Computer Training reserves the right to cancel any training course.
Delegates will be advised of cancellation at least 5 days prior to
the start date of the course and will be offered alternative dates.
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All
bookings made by telephone are only provisional and will be held for a
maximum of 48 hours and will only be confirmed on the receipt of a booking
form or an official written statement.
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Course
content may be subject to change without notice.